Nothing Changes- Fact

Barclays remains the UK's most complained about bank after notching up 251 563 complaints in just the first half of this year.  In second place was Lloyds TSB with 181 907 and Shitander with 168 888, the Financial Services Authority (FSA) said.

Barclays also led the chart during the second half of last year, with more than 205 000 complaints, but it said the latest figure was 14% down on the same period in 2010.

So that's all right then...