Sunday, 31 January 2010

Not Here!

Britons are missing out on possible savings of £74 billion a year because they would rather lose money than complain, according to recent research.

On average each British household loses an annual total of £2 873 because they fail to demand refunds, good service and discounts on faulty or unwanted goods, the research from moneysupermarket.com, the price comparison service, suggests.

They found that nine out of 10 people always pay what they are asked without question, even if they are unhappy with the deal. One in three people does not even get refunds on goods they decide they do not want or need. Two out of three people will not complain when they receive bad service in a hotel or restaurant, and will even pay a tip.

The top five reasons for failing to demand better service, discounts, or replacement goods include fear of making a scene (90%), not wanting to ask for a discount (88%c), not wanting to appear cheap (82%), not being good at complaining (67%) and not having time (59%). 

Each to their own, but I will never keep quiet if I feel I am getting conned or over priced.  Many have tried and they rarely win.  :o)

From TTel.

0 comments:

Post a Comment

Note: only a member of this blog may post a comment.