Was due to be cleaned and our washing was to be taken away last Wednesday as arranged with the apartment owners when we took the place on. Nothing happened.
Friday, we heard the doorbell and there were the owners, extremely apologetic as their cleaner had quit without telling them (ironically she'd gone back to England) and they had no idea until they had just heard the apartment had not been sorted out.
They had also brought over all clean towels, bedding and they took our washing, and as way of an apology they had bought us a brand new microwave oven!
Now that is what you call service!
Poland is full of such lovely people and you're honestly all missing out.